Activities Ship's Operations
Operations Section
Commercial Phase
S.E.L. Maduro & Sons (Curacao), Ship’s Operations Supervisors receive the vessels nominations / assignments from our principals, based on the incoming assignment and purpose of call, the principal instructions and vessel’s requirements they make all the required pre-arrangements with the proper local authorities, refinery, terminal, stevedores, bunker suppliers etc. and report back to the principal with a pro forma disbursement account.
Preparation Phase
Ship’s Operations Supervisors receive vessel’s ETA, additional requirements if any and make the final arrangements. They in turn inform all concerned of vessel’s arrival, requirements and keep principal(s) and vessel informed of berthing instructions, progress and the arrangements made for her call.
Operational Phase
Our policy is to assign a Boarding Officer to attend to vessel’s call from the time of entry until her departure. During vessel’s stay in port the assigned Boarding Officer will pay daily visits and report to principal(s) at least twice a day advising vessel’s progress and monitor the requirements. A Ship’s Operations Supervisor will instruct and guide the Boarding Officer. Upon vessel’s departure all documents covering vessel’s call at our port will be sent by email to the principal(s).
Follow Up Phase
After vessel’s departure the attending Boarding Officer will complete the ship’s file, calculate the actual port expenses, update whatever is required and follow up on any instructions received from principal(s) plus report back to Ship’s Operations Supervisor.
Accounting Phase
The actions in this phase are carried out by our Ship’s Accounting Department. They collect all invoices, are responsible for the final calculation of the actual ship’s disbursement account and for forwarding the disbs. acct. to the respective principal.
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